FlyerTalk Forums - View Single Post - BA flight plan system down?

Dec 20, 2022 | 5:51 am

#155

Duck1981

Join Date: Feb 2017

Location: London (mostly) & Wernstein am Inn

Programs: LH SEN, Marriott LT Platinum, BA Pleb

Posts: 3,023

Quote:

Originally Posted by rowingman

OK. 5 of us cancelled on BA 216 last night, two of us BA Gold in First. No help from BA. Called the BA "Gold" line at 0700 EST when it opens (precisely at 7a) and was told "due to heavy call volume, try again later". I rebooked on AA this evening. last minute, five of us, $28,000 (US). You read that right. I called AA Concierge Key, who connected me to a BA call center, who are telling me to fill out a form on BA.com. I refused the refund they offered. Should I fly tonight on $28,000 tickets and claim against BA??

At 2a BA rebooked us through Miami and didn't call or notify us. I wake up and my flight leaves in 40 minutes. And they split our party up. I am sticking with my $28,000 itinerary....

Recommendations? Thoughts?

Not sure if that will stand the test of being a 'reasonable' expense when challenged by BA/ Travel Insurance and/ or in court - even if booked originally in First.

Generally I think though that you can afford it in any case

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