Originally Posted by DeltaNeutral28

You need to put in the 20-30 minutes of work to contact Staples corporate and explain what's going on. I have done this several times at various locations. The first thing is to ask for a business card at your location of the manager and then reach out (I use twitter) and then a day later or so they respond and forward the complaint to corporate and you will get a call from someone and giving them names of the offenders with what's going on works, every time. Your manager won't be lying or playing games any longer. You can put in 30 minutes of leg work to fix a store indefinitely.

Explain that the store manager isn't acting in good faith by not replenishing the GC's, or keeping them locked up, and then I like to play dumb and tell corporate "The manager said blah blah, is this true?"