Originally Posted by
mrpacifist
Thank you for your review - would you be happy to share with me your FO Manager contact details please? I'm heading there at WA Cancun in 10 days time and so far, not impressed with pre check-in comms. I emailed twice in a little over a week, no response. I used the concierge email from the website that was quoted earlier in this thread too. Thank you!
@
mrpacifist - I had originally used the
[email protected] email as well but it seems like that email is meant more for concierge related inquiries. The concierge then forwarded my email to the FO manager Enrique Valencia- his email is
[email protected]
Originally Posted by
iahphx
I'd read somewheret that you could buy a day pass for the adjoining Hilton for $75/person to use the restaurants, but we weren't interested for our brief visit and, I suspect, most WA guests would be unimpressed with AI food.
No one told us about any hotel activities -- and we didn't ask because of our short stay -- but the hotel seems mainly designed as a place to chill out, relax and be pampered, not to "do things."
@
iahphx We actually saw several other WA guests that we had previously seen at the Hilton AI- so there are certainly guests that have back-to-back stays at both the Hilton and WA. Our experience was the quality of the food served for dinnner at sit-down Hilton AI restaurants La Luce and Auma steakhouse rivaled what we had at the WA.
We also were not told about hotel activities. It was only due to khgagne's post that we inquired about activities and were only then emailed a brochure of weekly list of activities- see attachment.