Recognizing I’m creating this post in the AA Forum…

I’m a CLT resident. Longtime AA flyer, reaching Platinum Pro prior to the pandemic. As a hub flyer who doesn’t travel significantly oversees, getting enough segments to qualify for EP (even Platinum Pro) was always difficult since most flights could be done nonstop. Upgrades were about 50/50.

Then came the pandemic, in which travel for me virtually stopped. I lost all status and have used most of my award miles. Basically, I’m back to square one and have options. I’m a consultant, and will be starting a role in 2023 which I expect will increase my flying.

Transparently, I’m still not sure how LPs work (other than it takes spending, even outside of flights, way more into consideration). I’ve seriously considered transitioning to Delta, hearing that the overall customer experience may be better. I recognize connections would likely be required (which may help me earn status faster), but I found myself connecting on AA at times just to get the segments anyway.

Things that are important to me, in order:
1. Upgrade availability
2. Time
3. Award miles/usability
4. 4. Customer experience

I’d appreciate any insights from those smarter than me on recommended next steps. Stay and rebuild with AA? Switch to DL? Plan C?