Originally Posted by
alchemista
Nobody's ever reported the Works bundle added at the counter - everything says that's online only. I think what probably happened was your flyer # was added, so it appeared you got free bags, etc, but you didn't actually have the bundle for Works. Did you actually try to cancel and get a refund on that ticket?
I Bought a ticket at the airport earlier n the year when I first got 100k. I made thread here about how I could only add "The Perks" to my itinerary. Basically, free seats and bags, but no refundability.
edit:
Found thread
https://www.flyertalk.com/forum/frontier-airlines-frontier-miles-program/2066135-100k-works-benefit-airport-purchase.html