Originally Posted by
bargainhunter3
My 2cents:
As a 100K'er, I bought tickets at the counter vs online, only because I was already traveling/at the airport and had time to waste before departure. I agree, you aren't saving that much money if you are a DD'er. In my case, The savings between online and at counter was `$6, not worth it if you are making a straight airport trip to just buy tickets.
I did have the works added and refundability when buying at the counter. I made sure the counter could see my status on their screen (which they showed me) and everything was good. This happened 8 months ago.
Nobody's ever reported the Works bundle added at the counter - everything says that's online only. I think what probably happened was your flyer # was added, so it appeared you got free bags, etc, but you didn't actually have the bundle for Works. Did you actually try to cancel and get a refund on that ticket?