Originally Posted by
amarain
We had booked in Premium Plus, but the rebooked flight is in regular Economy. I'm not very happy about this because we are quite tall people and were willing to pay more for the extra space. United keeps telling me I can request a refund for the difference, but nobody can tell me what the refund amount is going to be, plus when I go to the United.com/refund page, it tells me I can't request a refund for an active trip.
The airline will issue a refund once the trip is completed. That is normal across most all airlines. Good luck with getting there.