Contact form or email has yielded no replies. At this point I have bought the $75 package for close to a week and it has not functioned nor have I been able to get a reply from their contact form, their email or the refund request I sent through the amazonpay payment method.

Have to dispute with my bank which is a hassle. Horrible how KVS customer service has gotten to this point, I actually liked using the tool many years back.