Originally Posted by
nzkarit
Do note when open with the widget or goes to flight page & the Aztec icon on the widget takes you to the boarding pass so that is helping.
Though suspect most people are opening though normal app icon which is list of flights or last page (depending on time outs).
Also the app designers need to sit in row 1 & do check-in.
Something to be said about designers actually experiencing real world usage
And a sign near end of jetway saying have BP ready could help (especially the people who between the gate & door bury it deep in their bag).