Originally Posted by
NoDestinations
Disappointing but not surprising. UA seems to have strange allergy for offering Premium Check-in experience.
Degradation of the land-side premium check-in experience/capability at UA hub airports for my international flights (at least as a carry-on-only pax) is why I sometimes book refundable domestic UA tickets to get airside to the United Clubs or airside service desks and get my check-in or other business done airside. Better at times than dealing with UA’s “premium” check-in land-side.
Staffing quality and streamlining staffing levels has consequences.