John was by far one of the best in the network.

Super knowledgeable, super proactive, and super helpful with any reasonable request.

I think my favorite now is in SFO, but it's a lot easier to develop a relationship when you live at an outstation, so my opinion of John (and Don, Glenn, and Janice) says a lot about YWG

Maybe it's just easier to get good service at stations where they don't have Signature Service.