FlyerTalk Forums - View Single Post - Does Delta care or even really do about inconsistent upgrades after boarding?
Old Dec 13, 2022 | 1:37 am
  #15  
Magnum9
 
Join Date: Oct 2022
Posts: 192
Originally Posted by kale73
It happened to me a few months ago. I took screen shots of the upgrade list with my name at the top as well as the seat map of the FC cabin showing one seat open and filed a complaint online. Six weeks (months?) later I received an email response with an apology and a promise that 8,000 miles would be added to my SkyMiles account within three business days. The email was sent November 1, but I still haven't seen any miles credited.

I can only surmise that a Delta 'business day' is based on the rotation of Venus, where a single 'day' is 5,832 hours.
Thank you for sharing. I’m baffled at how DL comes up with their offers? 8,000 miles is such a random amount. I’ve read posts of people getting more for WiFi not working or their tray tables weren’t clean.
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