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Thread: Hyatt Regency Sydney REVIEW - MASTER THREAD
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Old Dec 13, 2022 | 12:15 am
  #241  
777 global mile hound
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Originally Posted by mosfet
Just checked out of a free night suite, king bed and a rollaway - 24k points a night ‘free night suite’

invoice has 137 AUD a night as ‘accommodation’ on there… have called to enquire and they have told me it will be 3-4 biz days for an answer and couldn’t tell me why.

anyone know why I’ve been charged this fee on a free award stay?
Had a similar experience in Melbourne and was a mistake charge that the hotel should be billing Hyatt for on an award night
Was never charged despite it showing up on my bill
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