Originally Posted by
kb1992
Canceled $3,500 ticket to NRT then used the FFC to book a $800 ticket.
I should have $2,700 credit remaining right?
But the website shows $0 (fully refunded/voided).
This is frustrating. What can I do?
As a GS, isn't contracting the GS desk a start?
Assuming the FFC wasn't from a partially flown trip, something is amiss.