Originally Posted by
lking
Call the diamond line, you'll get the option to text. I did that and issue resolved instantly via SMS.
Did this, they said it would be queued for review. Still waiting, will update.
Originally Posted by
Magnum9
Did the MQM post correctly?.
Yes.
Not disagreeing with your post, but my guess is this is more about the flight change, as the MQD / RDM posted is accurate based on the original ticket but doesn’t include the additional collect that raised the base fare... And yes, it should do that without additional intervention, but I never attribute intent where incompetence sufficiently explains something…