Originally Posted by Eastbay1K

In my last experience, "international desk" agent was not willing to help to escalate an issue (as posted in the Partner Desk thread) until I had to push and push and push until he'd transfer me to someone else to resolve an issue, which is now tentatively resolved. Had I accepted his first through fifth (or maybe more) of no there's nothing we can do, I'd still have an unworkable reservation.

Meanwhile, the purpose of this thread, and the "partner agents" generally have been nothing but a source of frustration and aggravation for years, and can't particularly be cost-effective for AS, unless most people are accepting the initial answer as gospel and giving up. My last call was three agents, finally reaching someone who could patch over a simple request to SQ for an SQ-caused issue.