Originally Posted by
vnfilm1
"We're sorry, we aren't able to confirm space on these partner flights. Please try again and choose different flights, dates or cities"
The same message display when I try to book award ticket myself using Alaska website. I contact Alaska international partner desk and they could not book it for me either. I was told , Japan Airline does not update their award ticket release on their system, as a result, it still shows availability on AS website althought there is no award ticket availability at all .
My take is it's easier to blame JAL than tell a customer "our system is having issues".
I've booked numerous JL tickets over the years and made oodles of changes to each of them. This has never been an issue until recently, and all of a sudden it's affecting multiple airlines.
I won't even get into how badly limited the search result and change functionality has gotten since even this time last year, but in general the AS experience with their IT has been getting steadily worse and worse.