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St Regis Mexico City [Master Thread]
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Dec 10, 2022 | 4:00 pm
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ElevatorEnthusiast
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Overall, I think the St. Regis Mexico City is a fantastic property that is very comfortable and has great service - it's not perfect but has definitely been my favorite hotel in Mexico City so far. Here are my pros, cons, and photos:
Pros:
Upgraded to an Executive Suite several days before arrival on a points redemption
Suite was ready at 11 AM
Suite was comfortable with a great residential design
Very plush and soft carpets
Great view towards the park and Torre Mayor
Couch was very comfortable
Internet TV OS on very large TVs in living room and bedroom - latest version and no weird Restricted Mode on YouTube, like Las Alcobas had
Bed was fantastic with plush pillows, a just-right mattress, and plush covers - super lovely and a great place to watch the World Cup during the day
Shower pressure (shower also has a sauna feature that I didn't use) was fantastic and just as good as Las Alcobas
Automated light and climate controls from bedside touchscreen
Really great service attitudes
Friendly front desk
Gustavo the bellman on multiple occasions was quite chatty, which is a good thing
Butler service was very friendly - free cappuccinos with biscuits
Nice box of tasty chocolates and a glass of champagne as a gift
Really friendly housekeeper at turndown had a great smile and gave me 4 bottles of water and Lindt truffles when I asked for some waters
Breakfast service was very friendly
Asked proactively about late checkout - no issue with 4 PM
Property had some great Christmas decorations
Free Elite welcome gift breakfast is the buffet and anything you want from the menu - the eggs Benedict were quite good
Cons:
No maple syrup available for pancakes
Pancakes weren't the best - seemed a tad premade
Buffet wasn't refreshed frequently - there was no bacon for my entire meal
Some minor wear-and-tear on the carpets
Honestly, the hotel would have been perfect had they had maple syrup. I would definitely return.
Photos:
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