I had a TERRIBLE stay this property. I was given a room next to the Zephyr Bar. Constant foot traffic, door slamming, loud music.
As a globalist, it was pretty shocking treatment. I had to go thru my concierge to get resolution and it look weeks.
I was also charged some weird accommodation on a free night. Never did get an answer. I had 2 reservations, on using a free night and one paid. I ended up getting the room comped.
I have vowed not to return. Which is disappointing, as it was a good hotel for long stay.
Maybe the new GM will sort out this property. But it's a hard pass for me.