FlyerTalk Forums - View Single Post - Bought a flex fare, Air France won't refund it
Old Dec 7, 2022 | 11:01 am
  #6  
irishguy28
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To the OP: the email confirmation with the subject-line "Booking confirmed - Little Rock-Munich on 03/XX/2023" - i.e. not the actual e-ticket - should have a section towards the bottom indicating the conditions of your ticket.

This is what mine looks like. It wasn't issued by AirFrance.us though, so yours may look somewhat different...but you should have something like this in one of the emails received immediately after purchase:



Please tell us what yours says.
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