Originally Posted by
sfvoyage
I recall reading that the pool was closed at the beginning of covid and haven't followed this thread since then and don't recall if it was a permanent closure or temporary one due to covid.
No need to be so snarky...

And certainly no need to read the hotel website for news on the hotel. Or to read the wiki on this very thread which clearly states "The pool and shuttle bus service from the hotel to Shinjuku station has
permanently ended as of March 31st, 2021."
But no, it's everyone else's problem that you cannot get the proper information, not yours.