FlyerTalk Forums - View Single Post - British Airways and American Airlines Chelsea Lounge

Dec 6, 2022 | 11:16 am

#161

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Join Date: Jun 2002

Location: BCT. Formerly known as attorney28

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Quote:

Originally Posted by headinclouds

Perhaps the only way to accelerate the neccessary changes is to post real life experiences on all of those travel blogger sites that raved about the new lounges when they visited pre-opening. Better if those actual reviewers. especially from HFP or TPG made a 2nd visit and review.
My JFK-SFO trip in 10 days is starting to look like a mistake.

I don't think the group of BA people who were looking at the lounge is in any way aware that their target group isn't happy. They seemed to be rather pleased with themselves. Spoke a lot about the lights from Czech Republic and stuff.