I like the idea of a traveler who wants to complain to a tsa manager - at an airport! Pax don’t always have the time to waste on this even when it’s a very bad tsa experience. If the flight is boarding in 30 min, do we want to waste potential 20 minutes to complain to a manager?
I can’t see how we really have a choice at a domestic airport. Private flyers can avoid. I can imagine computer glitches just lagging big time on the photos. Let’s not forget about hackers and rogue employees playing around with the photos and the name matches.