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Old Dec 5, 2022, 5:57 pm
  #1840  
Munchys
 
Join Date: Nov 2022
Posts: 5
Originally Posted by danpeake
You need to swipe your card and hit cancel/change payment before the cashier gets to the payment screen. You can ask them to wait to hit the card payment button until after you've swiped. "It worked before if I swipe it first."
Originally Posted by mcgyvr116
You: I would like to add money to my debit card (Amex BB)
Cashier: Swipe your card. How much?
You: *Tell cashier amount*
Cashier: Confirm amount on the screen
You: Swipe MCGC and wait for 'cancel' to blink on screen. It will blink once and it will be quick so pay attention. After it blinks, press cancel and it will take you to a change payment screen. Select Debit. Payment should go through.

If not, try again. I have had success at MC and Cashier. Sometimes it takes 2-3 times.

*Sometimes it helps if you ask cashier to wait until after you swipe to hit debit. Also if you ask cashier to hit debit on the keypad instead of the touchscreen the success rate is much higher. Speaking from experience, YMMV.
Just to update. Went to my local WM and it worked flawlessly. Took some trial and error (and my friendly cashier). Like you both mentioned, had to ask him to wait until I swiped.

Genuinely appreciate the help
Munchys is offline