I used Asia Miles to book a JAL award (in J). I was able to use the confirmation # CP gave me to select seats on JAL website shortly after booking, however I can no longer manage the booking on JAL website and it says my flight has changed. However when I go through the cash booking process nothing about the flights appear to have changed. Flight are 2/20/23. Is this a recent error with the JAL website? It appears to be difficult to get through to Cathay Pacific to find out if anything actually changed about the flight. Edit: Found out the second leg changed by 10 minutes. JAL blocks view until I accept the change through CP.. which requires a phone call to CP and then a transfer to the award desk..

JAL website throws up this message now:
Error: We sincerely apologize for the inconvenience.
The schedule of your reserved flight has been changed. However, reservation details cannot be displayed due to the following reasons:
• Reservation includes an upgrade
• Connecting flight must be changed due to a flight time change
• Flight route or seat class has changed
<snip>
＜If your booking was made at travel agent or other non-JAL channels＞
Please contact the travel agent where you booked.
Warning: Some functions are not available since this reservation was created by other airlines or travel agencies.
Please contact the airline or travel agency where you have created your reservation for more details.