Originally Posted by
LowValueCustomer
Odd. I'm having this issue trying to select preferred seats as a DL Platinum. Thanks for the tip. Maybe I'll try calling.
Is the problem segment operated by DL or KL? I get that it's a KLM flight number.
While I know that DL elites can pick seats on KLM operated Economy Light fares, I don't know if there is an entitlement to preferred seats on Light fares.