Originally Posted by
Munchys
Thanks for the reply.
Not sure if my question was understood. I'm only trying to load one Mastercard gift card onto my Bluebird. The issue is that it seems like it's defaulting to credit and failing, and I never have the option, whether forced or automatic, to change it to debit. Just trying to zero in on what exactly I need to do and at what point.
Edit: Just to touch on what you said about BH (I'm assuming that means Blackhawk?), these are in fact issued by Pathward/Blackhawk. Is that the issue? Or would these just be limited to $99 swipes at CS/MC.
I tried both - a normal register and the MC but both failed.
You: I would like to add money to my debit card (Amex BB)
Cashier: Swipe your card. How much?
You: *Tell cashier amount*
Cashier: Confirm amount on the screen
You: Swipe MCGC and wait for 'cancel' to blink on screen. It will blink once and it will be quick so pay attention. After it blinks, press cancel and it will take you to a change payment screen. Select Debit. Payment should go through.
If not, try again. I have had success at MC and Cashier. Sometimes it takes 2-3 times.
*Sometimes it helps if you ask cashier to wait until after you swipe to hit debit. Also if you ask cashier to hit debit on the keypad instead of the touchscreen the success rate is much higher. Speaking from experience, YMMV.