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Thread: Hyatt Globalist status challenge (merged threads)
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Old Dec 4, 2022 | 11:21 am
  #310  
ehallison
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Originally Posted by Matt4200
...
So basically studies have shown that this is the breakdown the most successful hotel’s employ -

1st Visit with top Status - Excellent, Very Outgoing, Great Upgrade, make you feel very exclusive.

2nd Visit with top Status - Very Good, Upgraded within program benefits, Great stay.

3rd Visit with top Status - Very Good, Upgraded within program benefits, Great stay.

4th Visit with top Status - Very Good, Upgraded within program benefits, Great stay.

5th Visit with top Status - Marked as a Frequent Guest, Excellent Upgrade, personalized service and welcome Amenity provided, making the guest feel very exclusive, but only at that property.

This is of course very US minded but is likely employed in many countries throughout the world. Hotel’s want and need return business which is why the first impression is crucial.

This model is obviously for more upscale hotels such as GH, PH and Andaz, but many many properties employ it as it’s proven successful over decades.
Do you have a link to any of those studies?
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