yes.... this is CY in the US
I have stayed at this one property a lot - and probably why I reach Amb.... they already have been very nice and helpful (I was Tit when I first started coming) and it has reached the point in which I know everyone (front desk, bistro, service crew, etc) and they know me - so that was already very nice to feel welcome and friendly.

I guess, along the lines of 'expectations' - I have elite status with United and one of the things that I like about their program is that the amount you travel appears to match the benefits they offer - meaning the more you travel, the more you benefit from the higher levels (sure, everyone would want GS/1k - but if you only travel Silver, then those benefits don't really mean or help much) - it just seems I am having a hard time finding value or use for some of the benefits that I have been picking up as I have been moving up the Bonvoy ranks..... I am sure we can call come up with ideas to make the program better for us as individuals based upon our own travel needs - but the needs/benefits of higher level status are probably different for someone staying 100 nights at a CY vs higher end property and in the US vs out-side the US......

nevertheless, I put in a request for s reservation issue for an upcoming stay - emailed both the manager and "my" Ambassador, so will see what they come up with......

-m