FlyerTalk Forums - View Single Post - Aeroplan phone system changes - 2022 mid October
Old Dec 2, 2022 | 11:48 pm
  #37  
TheViperOne
All eyes on you!
 
Join Date: Mar 2022
Programs: Aeroplan
Posts: 550
Originally Posted by tracon
Three times the machine asked me what I was calling about.
3x I pressed "0"
Finally I was asked to press 1 for new booking, 2 to change booking.
Got a "Thank you for being "50K for life."
That took me to an agent who answered on the first ring.
Not bad for phoning at lunch time.
If you smash 0 a couple more times it gives up and just sends you to an agent. You have to hit it like 5 or 6 times but eventually you get through.
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