I have a reservation at the Conrad Manila booked for Dec 2-7. Due to my flight schedule change, I will be arriving 5AM on Dec 5th.

Since my wife flew out before me, she checked-in as the secondary guest. The front desk agent told her that she will not get my diamond benefits (breakfast, lounge access) until the day that I arrive to the hotel.

Is this how the policy works? Sorry not familiar with Hilton as I normally stay with Hyatt (which never gave me this issue)