Originally Posted by
tr3k
My experience with other cards is that the "up to X billing cycles" is just a safety language. In particular when it says in the same paragraph, that the credit should post in 7 business days. Normally, if it does not post in the defined time - it does not at all (and I fully expect now to have to call and fight with C1 to get it). It's a new card to me, and the initial experience is not great.
Compare that, say, to Amex offers, which post in 1-2 business days (and if they do not - a quick chat with customer service, and it posts right away)
Edit: read messages above. Sure wish I read those first before applying for this card. Very disappointed. Def. not closing my Citi Preferred (and if C1 experience continues to be like that, it's going to be canceled before the next anniversary)
I'd probably call in to check, although be prepared to HUCA or ask for a supervisor, as most of the reps don't know much about this ime.
The first time I used the credit, it came within 3 business days I think. But others have had different experiences. And though I love Amex, I've had absurdly long wait times and frustrating customer service experiences for some of their offers and bonus points too, so it's definitely not only a cap1 thing. Idk what causes delays like this, but all banks have such issues.