Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,501
I am not sure if this applies totally or partially, but some international tickets have taxes and fees paid by AA that are nonrefundable. They will not be included in the credit. Though $1000 is high. How to proceed? Ask AA why there is a difference. Chat or call.