Originally Posted by aa767flyer
Ok the ticket was on CX flight issued by AA through AA.com.Not a codeshare. I booked the ticket 3 days prior and when I tried to e-tkt the ticket was told I had to have it issued as a paper ticket.
There is something fishy here. If you buy tickets on short notice these days, with AA or CX, they usually REFUSE to give you a paper ticket. Could it have been a discounted special fare? Either that or AA screwed up big time.
As for ground staff attitude: i have started to disassociate ground staff from the airline they are working for. Most ground staff these days have no affiliation with an airline other than wearing their uniforms (I am not saying you did not deal with an CX employee, I don't know that for sure. Just last week I had beef with a rude BA check-in agent in Munich. When I asked for her supervisor, a woman from Munich Airport Services appeared, turned out the BA check-in agent worked for Munich airport.)