FlyerTalk Forums - View Single Post - UA not properly recognizing AC status?
Thread: UA not properly recognizing AC status?
View Single Post
Old Nov 28, 2022 | 2:21 pm
  #9  
allbrosca
50 Countries Visited
3M
100 Nights
15 Years on Site
 
Join Date: Jan 2008
Location: YYZ
Programs: All Accor Gold, 1865 Voyager, AE E35K, HH Gold,Hyatt, Hrtz Gold, Marriott Gold, NEXUS
Posts: 1,801
Originally Posted by catgirl
Agree that there is an issue between AC and UA. UA does not recognize my frequent flyer number as valid either - says that either the name or number is incorrect. UA keeps insisting it is AC's problem, but I bought the ticket from UA, flying on UA metal. It probably has to do with my last name which is hyphenated and somewhere UA isn't recognizing it. I gave up and filed a claim with AC later. I was able to show my *Gold status to access the lounge and to board in Zone 2, but I suspect this would be a bigger problem if I had to check bags.
That might be it. Mrs. Allbrosca's last name is hyphenated too,
allbrosca is offline  
Reply