I have been Flying Emirates for more than 20 years, But Baggage issues have really gotten Bad. 4 years ago, SFO to DBX First Class Flight was missed due to Suitcase was 3.5 lbs extra and Staff at SFO would not Budge.
If you had a J Reward Ticket (DBX to SFO) courtesy of Alaska Miles and a Gold Status, you still do not get the extra Luggage (Business get extra Baggage), Because it was not a Purchased Ticket? we checked two days before Flight and it was noted on the Record that Business Flights do get Extra Baggage allowance. But upon check in, we were told $800.00 Dollars extra or Leave suitcase Behind. we ended up Giving suitcase & clothes,etc to Uber Driver.
We were not the Only one that Day. more than 10 people were noted emptying there suitcases in DBX Business Terminal.