Aircraft change with no notice and downgraded seat
We booked flights from Mexico City to Cancun about 10 months ago in business class and I’ve just looked on the app to re-check our seating and noticed that we’ve been moved to row two both aisle seats and the aircraft has changed from the old style 2+2 business class seating to 3+3 with a blocked central , Central seat similar to British Airways European business class.
Had I know this I wouldn’t have paid the extra at the time as I’m not interested in the other benefits such as lounge access .
I was given no notice of the aircraft change and I’m I also noticed that even though we paid for business class flight now is described as premium light.
I don’t think I’ll be using aeromexico again