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Old Nov 27, 2022 | 10:53 am
  #93  
escape4
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Join Date: Dec 2013
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Hilton Lima Miraflores = Strong Hotel in All Regards

Introduction I have probably stayed at more than 50 different Hilton hotels (the specific Hilton brand, not various brands within the Hilton chain) and out of all of them I would rank Hilton Lima Miraflores near the top if not the absolute #1 of those I stayed, including some nice Hiltons in Asia. Based on my stay I thought Hilton Lima was between good and great in pretty much all regards, from the quality of the room itself, the service, the food, and the lounge. Check In We arrived at 7:30am for early check-in which was somewhat pushing the envelope. I was offered an executive room right away or an upgrade to a suite as Hilton Diamond one hour later. A one-hour wait was not that bad and we were offered to go to the lounge for breakfast while housekeeping was preparing the room which was a good gesture. Room I thought the suite upgrade would be for a junior suite but to our surprise it was the more spacious one-bedroom suite which we were very pleased about. The build quality of the suite was excellent – I saw no signs of cost cutting for example some hotels nowadays have cheap furniture or thin doors, but Hilton had very nice hardware all around. The recessed lighting also gave a modern look to the room which was a plus. I would also note that there were two very good desk chairs for back support, unlike most hotels which tend to have uncomfortable chairs. Service The service during our stay was universally good, from front desk to the various attendants in the lounge and staff in the restaurant for breakfast as well. All of them were proactive to try to anticipate our needs and often offered little extras such as French toast given to us for takeaway when we were full and did not want to eat anymore, or the Chilcano de Pisco during happy hour in the lounge. Housekeeping was done exactly at the time we requested every morning without exception. There are other nice attentions here and there for example staff gave balloons to our daughter during breakfast and crayons in the room as well. Dining The problem with many lounges recently is that they are overly crowded and therefore so unpleasant that I don’t even want to go, no matter how good the appetizers or drinks are. At Hilton Lima it was the complete opposite: every time we went to the lounge either for breakfast or happy hour it was very quiet, sometimes we were all alone and sometimes there were 2-6 other guests but rarely more. The food quality of the appetizers during happy hour was quite good, for the most part it was not junky fried stuff, many days they had a fish dish, chicken, or octopus for example. If there was a single area where the hotel would not score highly it would be drinks in the lounge – they had wine, beer, and pisco. However as mentioned above they prepared me a special local cocktail on some days, but nonetheless the best lounges have a broader array of liquor and cocktails. Timing of happy hour was generous 17:00-20:30 which can meet the needs of people who like to go early or late so they were flexible.As Diamond we could have breakfast either in the lounge or in the restaurant. Breakfast in the lounge was reasonably nice to begin with and they had a rotation of food every morning for a quiet time. The restaurant was a bit busier and there was no buffet at all, the menu was entirely a la carte with many interesting choices. Such an a la carte menu would be more common at some luxury hotels such as a Conrad or a Waldorf Astoria so for a Hilton brand hotel it was impressive. Wifi Wifi worked well with speed of 50-70 Mbps. Overall Overall Hilton Lima does not have many weaknesses if at all, so I would return without second thoughts and I can highly recommend it to anybody, whether Hilton Diamond or not. I wonder what is missing for this property to be upgraded from a Hilton to a Conrad. In fact I believe it might be closer to a Conrad than a Hilton in my opinion.
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