Originally Posted by 8420PR

From my point of view Air France and KLM are the same company, with the same website booking engine and customer service. I haven't noticed any difference between booking on Air France website vs KLM, so I book wherever I find the best flights. A booking made on the KLM website shows up automatically on the Air France app, and vice versa.

If you want your DL Platinum status to be in the booking then do not do anything to your booking when signed into Flying Blue. You can easily create an account on Air France or KLM websites without signing up to Flying Blue, so all your data is saved.




As has been mentioned there are difference in the onboard experience on all three airlines - in some way they reflect the nations they represent. My economy class highlights:

• Drinks:: Air France will serve you a glass of [real] champagne. Delta will serve you a gin & tonic or baileys.
• Food: Delta has their new service concept of separately served starter and then main (which I like), whereas Air France and KLM still have the traditional "everything on 1 tray" service. I would rank Air France best, then Delta and then KLM.
• Service: I love the style of customer service on Air France but my husband hates it. Delta has good service but you are not sure it is authentic. KLM brings the good service and authentic feel. In any case it is economy class.
• Seatbelt sign: On Delta flights it will be on 80% of the time, but it you need the toilet it doesn't seem a problem to ignore it. On AF/KL flights it will be on 20% of the time, and if you ignore it you will likely get shouted at.

Given you mentioned Economy Comfort - here in my experience there are some major differences:

• Delta: Has economy comfort seats. If you book a Delta ticket as a platinum you and your companion will be upgraded to economy comfort if there is space available. If you book a KL/AF ticket on a Delta flight you will not receive the automatic upgrade, but can ask at the airport (where I have been 100% unsuccessful as it is always full by that point).
• KLM: Has economy comfort seats. It doesn't matter if you book a DL/AF/KL ticket, as a Platinum you can select an economy comfort seat for yourself without charge after booking (not during the booking). Any companions on the same booking without status must pay for the seat.
• Air France: Does not have economy comfort seats. The only seats with extra legroom are the exit seats, which can be selected after booking (free for platinum, but not companions).

A big consideration for me is the availability of a row of 2 seats. Travelling in economy as a couple is a million times more comfortable where there is just the two of you in a row, and not having to share a row if three seats with someone else. I prioritize this over everything else. Delta has the advantage here (except for the A350), but Air France also has many "duo" seats on their 777.

Lastly, when you arrive in the lounge go to the Clarins area and see if there is an available appointment for a free facial for yourself and your wife.