All of my business reservations are booked through my corporate travel department. Company policy... Personal reservations are booked via the web. I can see both types of reservations pretty much real time. I.e. About 5 minutes or so after I finish talking to my travel agent, the reservation shows up on the web.

Only weirdness I sometimes experience, is that the smoking/room type preferences sometimes display incorrectly (e.g. as not offered) for the reservations booked by the agent. I know it is incorrect, because I can do a direct reservation via the web at the same time and the desired room and smoking preference shows up as guaranteed immediately. Never had a problem on check-in. They always seem to have the correct preferences listed. As a GP member they always honor the request (like they are suppose to :-)).


--Jon