Originally Posted by
jehova
Hi, I’m using a TSU (suite upgrade award) and was wondering the success/probability of getting upgraded to the highest suites.
when I called reservations at the hotel they said any upgrades from the base would happen at check in. But she seemed to imply we could get upgraded to the max (vista hot tub suite or cottage) if they are available.
Anyone had success with upgrading to best suites?
The Ventana is very generous with upgrades, but I assume there are tons of Globalists staying there, so there's also a lot of competition for the very best suite.