I’m getting frustrated with a vendor here. I bought a mattress from Nectar that should have been at 6x, so almost 7k points. 15 days passed with nothing so I disputed. Now Nectar comes back and says they gave the commission to someone else. I followed up and said that’s impossible.
Their proof? They got the commission themselves because I used the default offer code “sleepbundle” that auto-populates. That’s their business model, but a mattress and get pillows/sheets free. It also happens to cheat Cartera/the end customer out of their rewards.
Anyone have experience escalating something like this?