I took my first flight on a KL A330 last week (333, to be precise), and I have to say, that is one of the worst business class products I have flown in recent years. The 2-2-2 layout obviously isn't great for many people, the seat is incredibly cramped, the footwell is even smaller, very little useful storage space anywhere. Thankfully it was a daytime flight and I wasn't trying to sleep, because I can't imagine how I would ever get any sleep with zero room for my feet and being even more cramped than is usual for pods like that.

I've flown over a dozen different long-haul J products in the last few months, including KL's 772/77W, 789, and 781, and the KL 330 seats are easily in the bottom three. What's interesting is that the version of the same seat that's on the 777s is actually pretty good (although we might have had row 1 on all the overnight legs, so might have been less likely to notice a cramped footwell in bed mode). That's what you get for trying to cram the same basic design in the much narrower A330 fuselage.

Several upcoming segments that had been on KL 789s when I booked them had changed to 333s and 332s. Thankfully I was able to use KL's substantial change to their YYC schedule to get rid of all but one of them, which is also a westbound TATL, so hopefully survivable. However, this seat is so bad that I will avoid booking any KL TATLs that are scheduled as A330s going forward, and will probably be wary of booking segments that are scheduled as 789s in case they might get swapped.