FlyerTalk Forums - View Single Post - Mistake Points Booking cannot be cancelled
Old Nov 23, 2022 | 1:46 pm
  #11  
Eujeanie
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Originally Posted by Hilton Honors Ambassador
The properties control this. If there is something going on, like World Cup, for instance, they are going to be allowed to set the same cancellation policy in place as it is for other types of bookings. If you feel it is error, open a case.

Best regards,

William
I will give them the courtesy of waiting until after the holiday, and then I will do that.
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