Originally Posted by
Eujeanie
But can you find out why this is suddenly a thing? Never, ever before have points bookings had zero tolerance, completely non-refundable the minute you click?
The properties control this. If there is something going on, like World Cup, for instance, they are going to be allowed to set the same cancellation policy in place as it is for other types of bookings. If you feel it is error, open a case.
Best regards,
William