FlyerTalk Forums - View Single Post - Mistake Points Booking cannot be cancelled
Old Nov 23, 2022 | 1:24 pm
  #7  
Hilton Honors Ambassador
Company Representative - Honors by Hilton
All eyes on you!
15 Years on Site
 
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Originally Posted by MichaelA380
You might want to PM William (Hilton Honors Ambassador) here on the forum - he has always been extremely helpful to the community (including myself) and while he may not be able to convince the hotel to reverse its policy he may be able to facilitate a smoother line of communication.
Regrettably, only to say, if necessary, please open a case with customer service. They can be reached at [email protected].

Best regards,

William
Hilton Honors Ambassador is offline