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Thread: Marriott Bonvoy BRG Best Rate Guarantee: Success, failure & discussion (2022 onwards)
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Old Nov 23, 2022 | 7:49 am
  #206  
nacho
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Originally Posted by Yannie
It's been a long 3 years since I've submitted a BRG and things may have changed a little. At the very least my previous trusty OTAs no longer exist!

The hotel I'm trying to BRG only has prepaid refundable or fully flex rates available. The OTA has prepaid non-refundable. Is it still possible to book the prepaid refundable rate and BRG with the prepaid non-refundable? There's no way for me to book a non-refundable rate on Marriott! My claim was rejected because the conditions were different...
Yeah that's why it's difficult as some OTAs offer quite attractive non-refundable rate. Would you change your reservation to non-refundable if a BRG is approved? If you do, you could put it into your comments and ask Marriott to change it for you if they approve it. It has happened to some people previously.
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