FlyerTalk Forums - View Single Post - Mistake Points Booking cannot be cancelled
Old Nov 23, 2022 | 2:53 am
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kingcole974
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Mistake Points Booking cannot be cancelled

Last night I was looking around at hotels for 2 nights in Doha. I was surprised to see a points booking at 40k a night at a hotel that would coincide with the semi finals. I don't have tickets or flights but wanted to check if the rate was actually bookable. It was. So, knowing that I went to cancel whilst I investigated flight and hotel availability. But I could not find either.

Called the Diamond Desk within 2 mins, but desk agent could not reach a person at hotel with authority to cancel. This morning I get an email from the hotel to say they won't cancel.

I guess I should have checked before booking but have never seen a points booking that's not flexible. Not withstanding some form of cooling off period.

Any angles you can think of I could try to get back my hard earned 80,000 points?
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