Originally Posted by
SK AAR
Wait for TK to respond to your feedback. As it is not urgent and you seem to have no status with TK you should expect a reply to within 8-10 days.
Otherwise contact your local TK ticket office for assistance, presumably in Jakarta. Should be able to fix this quickly.
The Jakarta office fixed it in about 5 minutes! I am so grateful. This was very stressful -- I wasn't sure if I even still had a ticket. Thanks for the suggstion!