Originally Posted by
sergeyontheroad
Hi everyone!
Wondering if you can help me. I have a ticket that doesn't call out how much baggage is included. I tried to buy an additional piece online but I am only getting an option to buy additional weight.
Can you please let me know if anyone had this before?
Hi sergeyontheroad, welcome to FlyerTalk and the Emirates forum!
The answer depends on where you bought the ticket. In some markets they use 'piece concept' and in other 'weight concept".
If your ticket gives you (for instance) 2 bags of wax 23Kgs each, you can only buy extra bags. And similar for weight, you get XX Kgs free (plus extra for status) and you can buy additional Kgs. At least that's how I have always understood it.